Professor Judith Baxter has published a joint project with Birmingham Chambers of Commerce titled ‘Using Language Effectively Series’ . The series consists of three part case studies, all involving real-life scenarios within business meetings. These include: Handling Conflict, Achieving Business Aims and Using Authority. For more information visit http://birmingham-chamber.com/womeninbusiness.
To provide feedback on these booklets visit the ‘Using Language Effectively: Feedback Page‘.